Services and payments from abroad

Our company has the option to purchase, pay and top up from abroad several of its products and services, among which are:

Mobile equipment purchase
Combined plan purchase (Data, SMS, Minutes)
Top-ups (Cubacel and nauta)
Telephone bill payment
CubacelTur: a service designed for tourists visiting our country.

The mobile equipment and the Combined plans can be purchased through www.DTOne.com/reloadcuba, in the Suena Cuba link, Telephones option.

The payment of the fixed telephone bill can be made through www.recargasacuba.com.

For nauta top-ups, we have the following websites are:

For nauta top-ups, you must provide the information for the nauta account you wish to top up, for example: usuario@nauta.com.cu. This top-up is also valid to pay the nauta Hogar service fee, as long as that nauta account is associated to the service, because with this top-up the balance is transferred to pay the monthly fee. This transfer is made in the User Portal (https://portal.nauta.cu), in the Transfer balance menu, for nauta Hogar fee option.

From abroad, it is also possible to top up the balance of mobile phones in Cuba, in addition to the international top-up promotions that are usually carried out every month of the year, through the sites:

CubacelTur is a service designed for tourists visiting our country for a short time.

It is a temporary mobile phone line that includes a basic package of 6 GB + 100 MIN + 100 SMS and has a life cycle of 30 days from its activation.It can be purchased through the websites:

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