ETECSA is recognized as one of the driving forces of the computerization process in the country by guaranteeing the infrastructure deployment throughout the national territory. It responsibly takes on the achievement of goals to bring telephone and connectivity access services to both urban and rural areas, until reaching every populated community, in pursuit of economic development of each place contributing to the improvement of every citizen's quality of life. Likewise, it actively takes part in each public good project in the country, prioritizing sectors of great impact on society such as public health and education, among others.

The service deployment is aimed at guaranteeing equality in access to ICTs. On the one hand, priority is given first to densely populated areas and then to less populated and difficult to access communities. Likewise, preferential tariffs are implemented in certain locations enhancing equity between most rural areas and cities.

Inclusive practices are extended to other problems of the social life focusing on aspects such as the elimination of architectonical barriers in public services and creation of employment opportunities for elderly people as agents of our services. Likewise, works are being carried out on the labor inclusion with a gender approach, both in the service operation and the Company’s administration position, contributing to the women’s empowerment. In parallel, a culture of girls in ICTs is spread and consolidated.

Work with new generations includes taking part in children's and the youth's vocational training and development, materialized in interest clubs on telephony or the establishment of specialized centers sponsored by the Company within universities with updated technological environments and the involvement of our specialists and experts who act also as academics.

With regard to families, we promote, throughout our communications work, messages enhancing good practices and the responsible use of technologies by adults, young people and children for an access to ICT from an educational perspective fostering a digital culture for the full enjoyment of the universe of opportunities that access to technologies provides, whether for work, learning, entertainment or daily life. 

We are inalienably committed to nature and our planet. Through Tarea Vida project, we deploy an environmental management aimed at energy efficiency, pollution reduction and promotion of an environmental culture, highlighted with the purchase of solar powered electric vehicles, the installation of more-energy efficient technologies in our facilities, including the photovoltaic solar panels promoting the use of renewable energy and contributing with resources to the power generation system of the country.

In the same working line, we keep the constant of environmental conservation. We direct efforts to protect natural areas and their richness where our technologies are installed in accordance with the established regulations. Besides, in digitization times, useful and social conscience projects such as the Telephony Directory recycling, the electronic invoice issuing and the digital service provisioning in replacement of paper consumption are encouraged.